Shipping & Return Policy

1. Processing
   
   Once we receive your order please allow 48 for processing (excluding Saturdays, Sundays, and National Holidays). All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination once it has been fulfilled. After processing is completed, you will receive a tracking number immediately. Please note, that your tracking number will update once your order is booked for pickup in our system.
   
   2. Purchasing
   
   Keep in mind we cannot guarantee we have the items in your shopping cart in stock. For this reason, if an item sells out, you will be contacted via phone and email about your missing item. At the time of processing your purchase, we will show you the available shipping methods and their cost. Barely offers the following shipping methods:
   
   Free Standard Shipping:  4-8 business days
   Paid Express Shipping (₹250): 2-4 business days
   
   3. Shipping
   
   Please allow 4 - 8 business days for domestic shipping. To ensure your package arrives at the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers are very critical for ensuring timely deliveries. Barely is not responsible for lost, stolen, incorrect address, or misplaced packages. Once a package has left our office, and in the hands of the post office we have no control over the package.   
   
   
   4. Exchanges & Returns
   
   - Returns will be considered up to 5 days from when the product was received and in perfect selling condition and unworn. Tags must be included and unbroken. Please head to our Returns/Exchange Portalto place a return request.

1. Exchanges 

In this case, create an exchange request on the Exchange/Return Portal. We will initiate a reverse pick-up for your order. Once the items reach our facility and have passed the quality check, the exchanged item in your preferred size will be dispatched from our facility.

2. Returns

In this case, a reverse pickup will be initiated and the products will be picked up from your location. Once the items have passed the quality check, a refund will be initiated as store credits.  Restocking and transportation charges of Rs.150 will be deducted per item. Refunds to store credits are instant.

- All items are inspected thoroughly before a return is processed. Items found worn/used/unsellable will be rejected and returned to you. If you receive a faulty item, please raise a return request within 3 days of receipt as we cannot assist you after that time frame. Please contact support@barelyclo.com for assistance.

- Products purchased on "SALE" cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.

- Accessories cannot be returned.

We cannot refund your postage costs unless the product is faulty/incorrect. If your item is faulty or incorrect, you will have to let us know within 3 days of receipt. We cannot give any refunds/assistance after this period. Please make sure that you have carefully reviewed your order before finalizing your purchases. For more information, or if you are unsure if you are eligible for a refund or exchange, please contact us at support@barelyclo.com

5. Cancellations 

In case you have placed an order and want to cancel it, kindly send us an email at support@barelyclo.com mentioning your order ID and the name with which the order was placed. Please note, that a fee of Rs.50 will be deducted if the item has been processed and is ready to ship. In case you wish to cancel an order after delivery has been attempted, a fee of Rs.100 will be deducted. For further questions/clarifications, kindly reach out to us via email. The concerned team will be happy to help you.